Do you want to download the Adobe CS software, save it and use it later or move it to different computer? Then here are the steps as told by Adobe live chat to me:
| General Info | |
| Chat start time | Aug 12, 2011 7:49:02 AM EST |
| Chat end time | Aug 12, 2011 8:21:34 AM EST |
| Duration (actual chatting time) | 00:32:32 |
| Operator | Raghavendra |
| Chat Transcript |
| info: Thank you for choosing Adobe. A representative will be with you shortly. Your estimated wait time is 0 minute(s) and 2 second(s) or longer as there are 1 customer(s) in line ahead of you. info: You are now chatting with 'Raghavendra' Raghavendra: Hello. Welcome to Adobe Technical Support. Raghavendra: Hi Anurag anurag: Pl. answer my question Raghavendra: I have received your query. Please allow me a moment to review the details of your request. Raghavendra: Sorry for the delay. Raghavendra: Thank you for staying online. I appreciate your time and patience in this regard. Raghavendra: As I understand that you are looking for help to download Adobe product, am I correct? anurag: yes Raghavendra: And you want to install on computer which is not connected to internet. anurag: yes Raghavendra: Could you please confirm the product full name with version? anurag: Adobe Web Premium latest version for Windows Raghavendra: Just to confirm, are you referring to trial version? anurag: Adobe CS5 Web Premium PC trial version anurag: yea Raghavendra: I'll be glad to check and help you with that. Raghavendra: May I know which version of Windows or MAC do you use? anurag: Windows 7 Raghavendra: It is recommended to use Wired network to connect to internet and download Adobe products. Raghavendra: Do you use wireless or wired network to connect to internet? anurag: No in that PC internet is not allowed in the office Raghavendra: In order to install the product you need to have logged in as Administrator or need to have Administrative privileges to your login user account. Raghavendra: Have you logged in as Administrator or do you have Administrative privileges to your login user account to install the product? anurag: that we have Raghavendra: Thank you for the information. Raghavendra: Here are the steps to install the product: Raghavendra: 1. In order to install this product version you need to have 7z & exe files both and have them downloaded successfully. Raghavendra: There are two files. One is WebPremium_CS5_5_LS1.exe and that other is the WebPremium_CS5_5_LS1.7z. Raghavendra: 2. Please download in this computer. Raghavendra: 3. Insert Flash Drive which has storage capacity to copy these two files and Flash Drive should be 5GB or 6GB. Raghavendra: 4. Copy these two files to flash drive. Raghavendra: 5. Eject Flash Drive. Raghavendra: 6. Insert in another computer which is not connected to internet. Raghavendra: 7. Copy 7z & exe to Desktop or C Drive. Raghavendra: Please make sure that you have downloaded 7z & exe file completely and you need to have both the file in one folder or on desktop. Raghavendra: Here are the steps to install this product version: Raghavendra: 1. Please open the folder on the desktop or double click on the .exe file to start the extraction of the files. Raghavendra: 2. After you double click on exe file which will start extracting and then it will create a new folder Adobe on the desktop. Raghavendra: *Adobe CS5_5 Raghavendra: 3. After the extraction is complete, please open the newly created folder and inside that you will find another folder. Raghavendra: 4. Inside the folder, there will be the setup.exe file. Raghavendra: 5. You need to double click on the setup.exe file to start the Installation of the product and follow the installation instruction. Raghavendra: Please follow onscreen instruction to install the product. Raghavendra: And you will get a window where you need to select 'Continue with Trial Mode' and click on Next. Raghavendra: And the next screen is to enter your Adobe ID and password, you need to click on Skip this Steps though you are installing Trial version. anurag: One minute Raghavendra: Okay. Raghavendra: Am I clear with the steps? anurag: It is clear. Raghavendra: Your Adobe ID is your email address & Customer Id is . Raghavendra: Thank you for contacting Adobe. Raghavendra: Have a Great day! Raghavendra: Goodbye! |
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